Thank you for purchasing a Tydden product
The Tydden loading station is warranted against defects in materials and workmanship for two years from the date of original purchase (warranty period), as long as they are used in accordance with user manuals. In accordance with this guarantee you may transmit your claims to Tydden, should there be any problem during the warranty period. Tydden at its discretion, (1) will repair the product at no cost using parts or equivalent to new ones in performance and reliability or (2) replace the product with one that has the same functions and is composed of new and / or second parts. hand equivalent to new ones in performance and reliability or (3) will refund the original purchase price.
This warranty does not cover damages caused by misuse, accident, natural disasters, negligence, external This warranty does not cover damages caused by misuse, accident, natural disasters, negligence, external electrical failure or intentional misuse or unauthorized modification or repair or any other cause other than defects in materials and workmanship.
Compensation claims for damages based on non-compliance with the main contractual obligations or gross negligence will be limited to the typical foreseeable damages of the corresponding sales contract.
To obtain warranty service contact Tydden at Customerservice@tydden.com, you must present proof of purchase to access the warranty service.
Tydden may offer warranty service through one or more of the following options:
(1)Repair service by mail. If Tydden determines that your Product chooses to repair service by mail, Tydden will assume the shipping costs from your location and up to it.
(2) Services for which you do not request the return of the replaced Product or part. Tydden will send you a Product or replacement part free of charge..
The service options, the available parts and the response time are different for each country.